The agreement between you and us.

1. Who we are

ODEAI is a trading name of [bedrijfsnaam], established at [adres], registered with the Kamer van Koophandel (the Dutch chamber of commerce) under [KvK-nummer], VAT number [btw-nummer].

You can reach us at hallo@odeai.studio. That is also the address for questions, complaints and requests about your data.

2. What these terms cover

These terms apply to every order you place with ODEAI. You agree to them the moment you complete your order.

If we agree something different, we put it in writing. What is written there takes precedence over these terms.

These terms are written in Dutch and in English. The English version is a courtesy translation; where the two differ, the Dutch version governs.

3. What you buy

You buy one personal song, made from the story you tell us. That includes the lyrics, the recording, a cover, a page of its own where the song lives, and the ability to download it as an mp3.

The song is made with music software, from your answers. No studio recording with musicians is involved, and nobody on our side listens to the song before it reaches you.

We decide how the song is performed within the choices you make for mood, style, energy, voice and language. We cannot imitate a specific voice, an existing melody or a particular artist, and we do not promise to.

4. Price and payment

A personal ode costs €19.95. That is a one-off amount including VAT, for the complete song. There is no subscription and nothing to pay afterwards.

You do not pay on the site. After you place your order we contact you by email to arrange payment.

Price changes never apply retroactively. What you saw when you ordered is what you pay.

5. When you get it

We aim to have your song ready within the hour. You get a page of your own straight away where you can follow how it is going, and that page turns into the song by itself the moment it is there.

If it does take longer, we say so on that page. If we cannot make your song at all, you get your money back.

The stated period is an effort, not a strict deadline in the sense of the law. If it overruns, you may set us a reasonable final period by email.

6. Two versions

Two versions of your song are made. You hear both on your own page and you choose which one is yours. That choice determines what you download and share, and you can always change it later.

Both versions belong to the same order. So you are buying one song, in two takes.

7. Right of withdrawal

With online purchases you normally have fourteen days to change your mind. That does not apply here, because your song is made specially for you from your own answers (article 6:230p sub f of the Dutch Civil Code). Once we start, that work is done and cannot be undone.

That is why, when you complete your order, we ask you to expressly agree that we start immediately and that you thereby give up your right of withdrawal. If you do not agree, we cannot make the song.

This is about changing your mind, not about quality. If something is wrong with your song, read the next point.

8. If something is wrong

A name spelled wrong, a detail missing that you gave us, or a mood that is genuinely off? Email us within fourteen days of delivery at hallo@odeai.studio and tell us what is wrong. We will put it right, usually by having your song made again.

A song is a matter of taste, and taste is not a defect. That it sounds slightly different from what you had in your head is not in itself grounds for a refund. That we did not follow your brief is.

If we cannot resolve it together, you can put your complaint to the courts. You can also use the European online dispute resolution platform at odr.ec.europa.eu.

9. Who owns the song

The song is yours. You may play it wherever you like, share it with whoever you like, put it on at a party or a wedding and listen to it as often as you want. That applies to private use without restriction.

If you want to use the song commercially, in an advertisement or a paid performance for instance, contact us first. Music made with music software is subject to the terms of the party supplying that software, and those can place requirements on commercial use.

We never play your song to anyone else. Only if you give us explicit permission do we add it to the examples on ODEAI.

10. What you promise us

That the story you provide is yours to share, and that you do not enter anyone else's text that is subject to rights.

That you do not ask us to make anything hurtful, threatening or discriminatory, or intended to harm someone. In those cases we may refuse an order and we refund your money.

That your email address is correct, because that is where we deliver your song.

11. Liability

If something goes wrong and you suffer damage, our liability is limited to the amount you paid for your order.

This limitation does not apply in cases of intent or deliberate recklessness on our part, nor where the law prohibits a limitation. As a consumer you always keep the rights the law gives you.

12. Your data

What we keep of you, why, for how long and who can see it is in our privacy statement. That statement forms part of these terms.

13. Changes and governing law

We may amend these terms. Your order is always governed by the terms as they stood at the moment you ordered.

Dutch law applies to every agreement.